1zbet Privacy Policy — Your Data is Safe With Us

1. Introduction

1zbet ("we", "platform", or "site") takes your privacy very seriously. This Privacy Policy explains what information is collected when you use the 1zbet website and mobile app, how that information is used, and how it is kept secure.

By creating an account or using the 1zbet site, you agree to this Privacy Policy. This policy should be read alongside our Terms & Conditions should be read together.

2. What Information Is Collected

2.1 Information Provided Directly at Registration

When you create an account on 1zbet, the following information is collected:

• Full name
• Mobile number or email address
• Date of birth (for age verification)
• Residential address
• Password (stored in encrypted form)

2.2 During KYC Verification

The following additional information may be collected during identity verification:

• Copy of national ID card or passport
• Driving license (as an alternative)
• Utility bill or bank statement (for address verification)

2.3 Automatically Collected Information

The following information may be collected automatically while you use the site:

3. How Your Information Is Used

Collected information is used solely for the following purposes:

• Account Management: Completing registration, login, and identity verification.
• Service Delivery: Ensuring betting, payment processing, and gaming services run smoothly.
• Customer Support: Addressing your questions and resolving complaints.
• Security: Prevention of fraud, money laundering, and unauthorized access.
• Legal Obligations: Meeting regulatory requirements.
• Responsible Betting: Detecting unusual betting patterns and taking appropriate action.
• Promotional Communications: Offers and updates are only sent with your explicit consent.

4. Data Sharing Policy

1zbet never sells your data. In the limited circumstances below, certain information may be shared with third parties:

4.1 Service Provider Partners

Payment gateways (Mobile Pay, Nagad, Rocket), KYC verification providers, and cloud hosting providers receive only the minimum information necessary to complete the service. Strict confidentiality agreements are in place with all such partners.

4.2 Legal Requirements

1zbet may be required to disclose certain information in response to court orders, lawful requests from regulatory authorities, or other legal obligations.

4.3 Business Changes

In the event of an ownership change or merger involving 1zbet, user data may be transferred. However, the new owner will be bound by the same privacy policy.

5. Data Protection Measures

1zbet uses industry-standard security measures to protect your data:

• SSL/TLS Encryption: All interactions with the site and app are encrypted.
• Data Encryption: All stored data is kept in an encrypted state.
• Firewall & Intrusion Detection: Prevention of unauthorized access.
• 24/7 Server Monitoring: Immediate detection of suspicious activity.
• Two-Factor Authentication (2FA): Can be enabled optionally.
• Regular Security Audits: Tested by independent third-party experts.

Please note, however, that no platform can guarantee 100% security on the internet. Keep your account password strong and never share it with anyone.

6. Cookie Policy

1zbet uses cookies and similar technologies (local storage, session storage) on its website and app.

6.1 Types of Cookies

6.2 Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

7. Data Retention Period

Your data will be retained for as long as your account remains active. Upon account closure:

• Financial transaction data: retained for up to 5 years in accordance with legal obligations.
• KYC documents: up to 5 years, in accordance with regulatory requirements.
• Betting history: 3 years.
• Customer service logs: 2 years.
• Marketing communication logs: 1 year.

Once the retention period expires, data is securely deleted or anonymized.

8. Your Rights

As a registered user of 1zbet, you have the following rights:

To exercise any of these rights support@1zbet.fun-or reach us via live chat. We will respond within 30 business days.

9. Minors' Data

1zbet strictly prohibits registration by anyone under the age of 18. If we become aware that a minor's data has been collected, that data will be deleted immediately and the account will be closed.

If a parent or guardian suspects their child is using 1zbet, please contact us immediately.

10. International Data Transfers

1zbet may operate servers in multiple countries, including Bangladesh. Regardless of where your data is stored, it remains protected under the same standards outlined in this privacy policy.

All data transfers comply with the data protection laws of the relevant jurisdiction and international standards.

11. Privacy Policy Updates

1zbet may update this Privacy Policy at any time. For significant changes, we will endeavour to notify you via SMS to your registered mobile number or by email.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

12. Contact

For any privacy-related questions, concerns, or requests, please get in touch with us: